Frequently Asked Questions

You would need to become a paying member in order to access the benefits / discounts available. The monthly cost for the Bloom Go membership is R45.00. You can find out more about joining here.

The Mall makes getting vouchers a very simple process. In order to get a voucher, you simply need to:

  • Find the Partner / brand / retail outlet that you would like a voucher for and click on their logo/offer to visit their microsite
  • Find the offer you are looking for, and click on the ‘Get Voucher’ button to have a voucher generated, which you can print
  • Some Partners allow for SMS vouchers to be sent to your phone, so if you would prefer an SMS voucher to a paper-based one, click on the ‘SMS Voucher’ button to have the voucher sent to your mobile phone
  • In some instances, you won’t need to get a physical voucher and by clicking on the ‘Contact me’ button, a representative from the partner will be alerted via mail to contact you directly, to discuss their product and service.
  • There are also ‘Visit site’ and ‘Book flight’ buttons for certain Partners, which will take you to a new site or page to redeem your benefit

If you are having trouble printing vouchers, simply click on the ‘Can’t print voucher’ link under the special offer you are interested in, and you will be able to print the same voucher in a different format, which will in all likelihood, solve your problem. If your problem still persists, simply click on the ‘Report issue’ link and we will investigate it for you.

To redeem your voucher, please click on the ‘* See redemption details’ button located at the bottom of the special offer you are interested in, and you will get specific instructions for the offer. In general however, you need to present an original voucher (each voucher has a unique serial number) along with your driver’s license or ID book at the store / outlet in question to gain access to the special offer/ discount.

Simply click on the ‘My Account’ link at the top-right of the site and you will be able to update your profile - you must be logged in for the ‘My Account’ link to appear.

You just need to be a member. The Mall is all about the rewards and there are no points or credits needed when redeeming your voucher, request the voucher you want and enjoy the rewards straight away. The monthly cost for the Bloom Go membership is R45.00. You can find out more about joining here.

At the start of each week your vouchers will be reset allowing you to carry on enjoying all the great deals found on the Mall for as long as you remain a member.

There is no catch! The Mall is all about instant gratification for members – you want a great deal, you can get it now! Get your vouchers and hit the shops / shop online!

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